All items are handmade to order and are therefore nonreturnable and nonrefundable. Please make sure you are confident in your selection(s) before placing your order.
We guarantee the quality or workmanship for a period of two (2) years. If during that time an issue arises as the result of workmanship, we will either fix or replace your table at no cost, at Helmwood's discretion.
The two (2) years starts on the date you receive your item(s), regardless of if you pick up or have your order delivered. If the original order included delivery, the pick up and delivery will also be included for resolving and workmanship issues.
Transportation is not included if your original order did not include delivery. In that case the customer is responsible for transporting the item(s), or transportation can be arranged for a fee.