No! We regularly incorporate other materials into our work. If a piece of furniture includes wood and other materials, we can likely build it for you. Furniture that has no wood at all probably isn't a good fit for us, as we won't add much value. Here is a list of other materials we can incorporate into furniture:

Furniture project lead-times can vary significantly based on your specific project's scope and complexity, and our existing project load. Very broadly speaking, here are our common lead-times: Small, single item custom project: 4-8 weeks Larger, or more complex single item custom project: 8-14 weeks Full scale project with multiple pieces: 12-20 weeks These are meant to be general guidelines to provide some insight. Contact us about your project so we can give you a more accurate assessment of lead-times.

While discussing a new potential project we will provide an expected timeline for building your furniture. That timeline starts when we receive the deposit for your project. Until then, the timeline has not started and may be affected by other newly approved projects.

We generally work on a 50/50 deposit/balance payment schedule. A 50% deposit is required to start a project, and the balance is due either at the time you pick up your furniture from our shop, or at the time we schedule delivery of your furniture. Deliveries are not confirmed until a project is paid in full. Customers are welcome to visit us anytime to see their in progress or completed project, or just to say hi.

Great question! After project approval but before we start building your furniture, we create a 3D computer model of your furniture. This allows you to see the design, scale, proportions, materials, notes... anything you may want to know. We take your feedback and either make changes or start building once you have approved the drawings. Any changes that are non-material changes will not affect the quoted price. If you are requesting changes that may affect the price (up or down) we will let you know before we make those changes. Unless you are told otherwise, the original price will remain the same.

The turnaround time on our woodshed services can vary depending on our current work load, and the specifics of your project. Generally, most of one or two step project (example: surface, or surfacing + sanding) are completed within 2-5 business days. If you call or email us we can get the information about you project to provide a quote and accurate lead-time.

You don't need an appointment to drop off or pick up your project, but calling a head and letting us know roughly when you plan to come will get you in and out more quickly. Our shop hours are Monday through Friday 9am to 5pm. Or retail business is open on Saturday from 9am to 1pm, but you will generally not be able to drop off or pick up wood shop projects on Saturday without an appointment. If you come on Saturday without an appointment we will try to help you, but you're rolling the dice. We don't have our full staff on Saturday's and often we don't have someone able to help you with this.

Sometimes, but more often than not no. We usually don't start a project right when it is dropped off, and many projects take several hours. That said, in some cases we can schedule a day and time to do the work while you wait. Many customers drive in from surrounding areas and we understand that making the drive twice isn't preferable. When we can, we try to accommodate these customers, but we do recommend you have some other ideas of things to do in the area while you wait. What seems really cool for the first 15 minutes can get boring well before your project is complete. There are loads of restaurants and business around us, and there is a Rockler woodworking supply store about 20 minutes from us.

With rare exception, we generally we do not buy logs.

We do recover logs in exchange for the wood, as long as it is something we can produce into the lumber we need, and the specifics of the removal make sense. Species, quantity, location, access, and our schedule can all impact if we will remove your logs. If we do, we only haul usable portions of the tree.

No. We are not arborists and we do not cut down trees in any circumstances.

We do not. All logs are milled at our site. You can bring the logs, or we can pick them up, but we do not offer mobil milling.

We do not mill in exchange for a portion of the wood. Our milling fees are by the hour, with a minimum. Contact us for current pricing and a quote for your project.

We offer log recovery and hauling, custom milling, and vacuum kiln drying services. We only offer log hauling and drying for milling customers. We are not able to pick up and haul logs to a different location. We do not kiln dry lumber that has not been milled by Helmwood. Contact us if you have any other questions, or for a service quote.